The New Decision Management Associates

About Us

Our mission is to provide effective, efficient, training in an environment that is fun and conducive to learning.

Bob Berlin and Carolyn Raines

Bob Berlin and Carolyn Raines have combined their various expertise and experiences to offer a variety of training and programs relevant to many aspects of professional life.

From Mediation & Neutrals training, to Leadership & Management Team training, to Customer Service training; we offer the best available in the Southeast!

In 1991 Bob and Virginia Berlin established Decision Management Associates, Inc. to provide Appropriate Dispute Resolution (ADR) services throughout Georgia. As an attorney, educator, judge, legislator and therapist, Bob saw the need for dispute resolution strategies outside the courtroom. With 25 years experience as an educator and trainer, Bob and wife, Virginia, teamed up to provide mediation and dispute resolution training.

In the years since Virginia's passing, Bob discovered his passion for teaching and mentoring has increased. In 2006 Carolyn Raines accepted the invitation to join forces to create new and relevant programs to add to the already successful training - thus The New DMA, Inc.

Once you experience our training, all others will pale in comparison. We will welcome you into our family, wrap our arms around you and help you use your newly acquired skills to be the best mediator/manager/service provider.

With a focus on certification classes in general civil and domestic & family mediation The New DMA has expanded to include various continuing education programs to meet the needs of various industries and professions.

Member of the National Mediation Training Registry

Coming Up!

Online Civil Mediation Training & Practicum
December 6-10, 2021
During these days of a national pandemic, we've taken our training from in person face-to-face to the virtual classroom. It's easy to access and can be accomplished from the comfort of your own home/office. No need for travel expenses. Yes, it's a little different. In our tradition, we make it fun, interactive and interesting. You'll learn a lot and get to know others in an intimate setting.
Power UP! Advanced Mediation Skills
December 17
ONLINE! 3-Hour CE Opportunity Pre-Mediation Activity - What is it? Preparing for Mediation Success December 17, 2021; 9 am - noon Sign up now!
Specialized Domestic Violence Training for Mediators - Online
December 14 & 15, 2021
A two-day course designed to enlighten one on what domestic violence is, how it affects the victim, and resources to prevent, limit and deal with domestic violence situations. Cost: $525* * CLE/CEs available. Additional fees may apply.

Contact Us

1100 Hill Place
Macon, Georgia 31210
Phone: (478) 477-3317
Fax: (478) 477-1115

© 2009 - 2019 The New DMA, Inc. All Rights Reserved