The New Decision Management Associates

About Us

Our mission is to provide effective, efficient, training in an environment that is fun and conducive to learning.

Bob Berlin and Carolyn Raines

Bob Berlin and Carolyn Raines have combined their various expertise and experiences to offer a variety of training and programs relevant to many aspects of professional life.

From Mediation & Neutrals training, to Leadership & Management Team training, to Customer Service training; we offer the best available in the Southeast!

In 1991 Bob and Virginia Berlin established Decision Management Associates, Inc. to provide Appropriate Dispute Resolution (ADR) services throughout Georgia. As an attorney, educator, judge, legislator and therapist, Bob saw the need for dispute resolution strategies outside the courtroom. With 25 years experience as an educator and trainer, Bob and wife, Virginia, teamed up to provide mediation and dispute resolution training.

In the years since Virginia's passing, Bob discovered his passion for teaching and mentoring has increased. In 2006 Carolyn Raines accepted the invitation to join forces to create new and relevant programs to add to the already successful training - thus The New DMA, Inc.

Once you experience our training, all others will pale in comparison. We will welcome you into our family, wrap our arms around you and help you use your newly acquired skills to be the best mediator/manager/service provider.

With a focus on certification classes in general civil and domestic & family mediation The New DMA has expanded to include various continuing education programs to meet the needs of various industries and professions.

Member of the National Mediation Training Registry

Coming Up!

Mediation Advocacy: From Zealous Adversary to Passionate Problem Solver
December 11, 2020
Join us online for a 3-hour Continuing Education opportunity for you! Bob's packed in tons of information on Mediation Advocacy and I know you will enjoy it. Cost: $149 Time: 10:00 a.m. until 1:00 p.m.
Specialized Domestic Violence Training for Mediators - Online
December 29 & 30, 2020
A two-day course designed to enlighten one on what domestic violence is, how it affects the victim, and resources to prevent, limit and deal with domestic violence situations. Cost: $525* * CLE/CEs available. Additional fees may apply.

Contact Us

1100 Hill Place
Macon, Georgia 31210
Phone: (478) 477-3317
Fax: (478) 477-1115

© 2009 - 2019 The New DMA, Inc. All Rights Reserved